The Leap of Faith

Posted by: admin  :  Category: Personal Development

Last weekend at a teambuilding camp, we ran team building game called “The Leap of Faith”. Some of your folks may have heard of this game. For those who have not, well it’s basically where a person is asked to stand with his two hands crossed over his chest and with two other team mates standing several steps behind him in a supporting position. When he is ready, he literally allows himself to fall back wards into the supporting hands of his two team mates. (More radical version of this game does exist!)


 For many of the participants this was a frightening experience. The need to just let go and trust was challenging! Some had to be “counseled” to give it a try!  Nonetheless after the second try, many felt at ease and kind of enjoyed the experience of letting go with a sense of certainty that they will be safe and supported by their team mates.


Here’s the thing that I found amusing. When I played this same game with kids, there was absolute enjoyment, fun and a willingness to do “the leap of faith” over and over again! No hesitations, doubts or fears. Adults on the other hand seemed to have “issues” when it comes to trust. (I included!) We seemed to have been programmed by our past experiences to trust less, to doubt and to fear in order to remain safe and to avoiding getting hurt, betrayal or disappointment.


Perhaps this is a natural mechanism that keeps us from future harm. Nevertheless when we live a large part of our adult lives unconsciously without examining our references, presuppositions and beliefs about trust, we may end up living small, stopping the actualization of our fullest self.


Now back to the “leap of faith”. As mentioned, for most of the participants, when it was their turn to take “the leap of faith”, their past references on trust and letting go kicked it. Wham!  But here’s the interesting thing that happened, after the second try, most of them became more relaxed, confident and willing to take the leap. What happened? They were able to reprogram themselves in this instance and draw new references and conclusions and back it up emotionally to respond differently! Yes, you got that right; most of us can build new references to live with greater levels of trust and faith!



How important is trust in our daily lives? VERY, VERY important!


Today we live in a world that needs folks who will invest in the economy of trust that runs relationships, families, businesses, politics, the economy, society, religion, ethics, human development, etc. and which will fundamentally determine the psychological, spiritual, economical, physical and emotional health of human person! Without trust in oneself, the other or in ones guiding higher power, no new worlds, inventions and break through would have been possible.


Without trust and faith, obstacles, set backs, challenges, disappointments and hardships would have had their last “corrosive and tragic say” in our human experience. Taking the leap of faith will determine the very quality of our human experience and existence!


So how can we invest in the “economy of trust”? Firstly by recognizing the link between our behavior and the amount of trust people have in us. If our behaviors have eroded trust, we need to immediately apologize, admit our error, seek forgiveness and recommit ourselves to the relationship, the cause, vision and mission in visible and concrete ways.


“Words that are followed up by concrete actions always make the

best kind of evidence to build trust!”

- Conrad Rozario


Secondly we need to understanding that the process of “trusting” involves two basic components: the “hard ware” and the “soft ware” components. Building on both is essential.


The “hard ware” component of trust deals with keeping ones commitments to agreements, completing whatever is mutually expected, being consistent in supporting, contributing and collaborating while owning ones place in a team, group, organization or family by putting ones gifts, talents and skills at the service of others and the collective agenda.


The “soft ware” component of trust deals with ones emotional and psychological commitment to the partnership and helping others feel supported and safe. It is having the ability to communicate with honest, empathy and mutual respect while demonstrating compassion and a willingness to forgive and be forgiven. It calls for ones commitment to nurture, to being open and transparent while demonstrating a high degree of personal credibility and integrity.          


Faith and trust are two sides of the same coin, and that’s a gold coin because the combined values of both of these “virtues” are immeasurable!


To have faith ones needs trust and to trust one need’s some degree of faith, even before evidence is obtained. Once evidence is available, it has to build on a consistent basis, habitually and scientifically following the two components cited above.


So are you in? Are you ready to take “the leap of faith”?  Your future, the quality of your emotional, psychological and spiritual well being as well as the quality of your relationships and the well being of others will be determined by your answer. Why, even your higher power will be waiting on your answer!


I do hope the clip below from “Last Crusade” will serve as an inspiration for each of us to take and keep taking the leap of faith in our lives!     



Stay committed to transcending, transforming and transferring value back to your world!

Conrad Rozario is the founder of Alchemy Resources. He has more than 14 years experience in Sales, Marketing, Business Management and Talent Development. He holds a MBA from Gordon University, Illinois, is a Certified & Licensed Trainer of Neuro Semantics and NLP (ISNS, USA), a Master Practitioner in Neuro Semantics and NLP (ISNS, USA) and a Language and Behavior Profiling for Coaching Practitioner.  You can follow Conrad on facebook!

What’s love got to do with it?

Posted by: admin  :  Category: Personal Development

Last week I was at the local government hospital accompanying my mum on her regular check up at the surgical department. If you are not Malaysian, then you’ll never know what the experience of waiting at the local government is like.


There are long waiting lines, a management that does not honor pre arranged appointments, a patient registration system that’s pre historical and nurses and hospital staff that treat you according to the moods that they are in on that particular day! Not to mention doctors who are “young lings” in the practice of medicine and who simply get the basics wrong. This would certainly give any patient the motivation to either get well soon or simply choose to meet their maker fast!     


OK, enough of that. Suffice to say, it is never a pleasant experience for any ordinary person. Now back to my story. As I was waiting for my mum’s number to be called, something amazing happened. In came a couple into this chaos, one was on a wheel chair and the other was pushing. Quite normal, you may think. Not quite in this case. The husband on the wheel chair was suffering form the advance stage of Parkinson disease and was shaking uncontrollably. His wife who was pushing him was suffering form chronic Parkinson’s disease too!


If you can picture what was happening, it was both shocking and inspiring! Here was this old man seated and shaking uncontrollably and his wife struggling along, shaking and at the same time giving him a gentle message to keep him calm. For those unaware about the symptoms of advance Parkinson’s, they include; complete reliance on others, difficulty in speaking or communicating, severely compromised hand-eye coordination, episodes of involuntarily rapid muscle movement, lost of ones situational awareness and the  experience of unexplained pain!


They moved along slowly, not asking for help, sympathy or special favors to their appointment. For a brief few seconds, the whole crowded hallway came to a stand still, for at some point, anyone who saw this sight stood still for a moment in wonderment. I on my part was totally overcome with compassion and inspiration!


What an amazing testimony of marital commitment, devotion and condition less love! It got me thinking about the “modern day” definitions of love that is so widely evangelized by the lyrics of today’s music, romantic novels, movies and comedies as well as the “mass commercialization movement” of love, relegating love to a mere commodity best described as an emotion, “feeling” or “chemistry” that mysteriously appears and disappears, much like the seasons of winter, spring, summer and autumn!

Accordingly, to be “commercially in love”, would mean that couples must not have differences or face difficulties, hardship and challenges. Their “feelings” must always be intense, the sex has to be “Hollywood like” and both partners must be able to anticipate each other’s every move, mind read intentions and keep the flowers,  watches, chocolates and champagne flowing all the time, every time! (How else can the commercial entreaties make their money and sustain their profits!) If any of the above is lacking or stops, it means that you have fallen out of love and it is time to move on.


While I have nothing against occasionally demonstrating ones love to ones partner in opulent ways, the very definition of love today has been so disfigured! I imagine, if the couple who I saw last week could have their say about “commercialized love”, they would simply say….“what’s love got to do with it?”


For them, it had to do with forging a lasting partnership that had no exit clauses! For better or for worse, simply meant unconditionally for better or for worse! Sometimes I wonder if this is the best definition of unconditional love! Commitment! That’s it. That’s the word, a principled word that has become a word to be avoided today!


For them, it meant a relationship that could withstands life’s “sunrises” and “sunsets” as well as the storms that refines the metal of love and turns it into gold! Love of this nature  can also be described by these attributes: commitment, devotion, unconditional partnership, a “for better or for worse” relationship, sacrifice, apologizing, forgiving and accepting, altruistic feelings of affection, getting one’s ego out of the way, listening and communicating, supporting and cherishing unconditionally.


A love that says that you’ll never be left behind, abandoned, “sold off” or belittled when you are jobless, old, sick, disabled….no matter “what come what may”!


What do you think?


“There is no fear in love; but perfect love casteth out fear …”

~1 John 4:18~


Here’s a song that I would like to share with you that helps me remember the true nature and meaning of love…..enjoy!   



Stay committed to transcending, transforming and transferring value back to your world!



Conrad Rozario is the founder of Alchemy Resources. He has more than 14 years experience in Sales, Marketing, Business Management and Talent Development. He holds a MBA from Gordon University, Illinois, is a Certified & Licensed Trainer of Neuro Semantics and NLP (ISNS, USA), a Master Practitioner in Neuro Semantics and NLP (ISNS, USA) and a Language and Behavior Profiling for Coaching Practitioner.  You can follow Conrad on facebook!

Sales Friendship

Posted by: admin  :  Category: Sales

I come for a small town that is some 120 kilometers from the capital. It’s known as “Historical Melaka”.  Now things in my home town moves at a much slower pace, except for the weekend where “the rest of the world” descends on it to view her historical offerings, enjoy her traditional cuisine and soak up the culture and tradition.


Being a historical city however, has not shielded it from being economically colonized.   Huge enterprises from factories, oil refineries, fast food joints and hyper markets have mushroomed, running a ground a fairly large number of small family and traditional businesses. They say it’s the effects of globalization, advancement and economic growth which brings with it “unfair” competition that small businesses fall victim to especially in the areas of volume, space, variety, pricing, branding, the marketing mix, location, comfort, advertising, etc.


Nonetheless I am still amazed at some small businesses that are still around. These are businesses that were around since my Grand Dads days! One in particular is a small shop that sells newspaper, lottery tickets and some basic groceries from pain killers to shampoos, hair cream, sweets, chocolates, etc. No fancy brands, variety, advertising, etc…..just the “below the average” necessities which the “big boys” too sold and sold at larger variety and better prices!




This was a golden opportunity for me to learn a “sales secret”, one that has kept them relevant and alive in a hyper competitive market place. So you can guess what I did next. I walked up to the owner, who is now actually the grand son of the original owner, and asked for his secret sales recipe. Well, his answer was so simple and profound…almost “Harvard like”. He said that more sales are made from friendship than salesmanship, marketeering and advertising! Wow!


His customers today were his friends and their fathers were his fathers friends too, loyal friends and customers! A strange intimacy had formed, hardened and matured over the years that even the “big boys” could not undo!


“All things being equal, people want to do business with their friends and all things being not so equal; people still want to do business with their friends.”

- Old Business Adage


Statics have pointed out that some 50% or more of sales are made on a friendly basis…and that relationship selling is the business of the future. Yup, you guessed it…relationship selling is all about friendship- “sales friendship”!


What are the benefits of a “sales friendship”? Well when you sell to a friend you do not need “salesmanship” or sales techniques like hard selling, up selling, checking of pricing, competitor analysis, price negotiation, etc. You simply traded benefit base on mutual trust, familiarity and the bonds of friendship. If you are in business, think of your key customers…are they not folks who you have a good relationship with? In fact, you may be such close friends that even the occasional “poor service” is over looked and forgotten! 


Another benefit is that competition is in a way eliminated or hugely reduced. Now that is a real biggie in a hugely competitive market, especially for small to medium scale entrepreneurs! Your closest competitor would find it hard to steal your customers who are also your very good friend! This is so evident from the example of the small business owner form my home town…his business had an invisible force field called the “sales friendship” force field!


How do you start this process? Well it takes honesty as well as all the elements covered in my earlier 3 part article on “The law of Aggression Vs the Law of Meaningful Attraction in Sales” published a few weeks back. Above all, it requires time.


Time to invest in friendship building that focuses on creating and giving value to relationships, something that many modern day businesses do away with in the name of convenience, speed, technology, etc. Just think of your best friends. How did he or she become one? What did you do, say and practice to nurture that relationship?  What values did you practice? How did you communicate? The answers to these questions hold the long term business success!


If you close a sale, you earn a profit or a commission.

If you build a friendship, you earn a relationship that builds economic and emotional security, certainty and fortune that feeds generations!


Stay committed to transcending, transforming and transferring value back to your world!

Conrad Rozario is the founder of Alchemy Resources. He has more than 14 years experience in Sales, Marketing, Business Management and Talent Development. He holds a MBA from Gordon University, Illinois, is a Certified & Licensed Trainer of Neuro Semantics and NLP (ISNS, USA), a Master Practitioner in Neuro Semantics and NLP (ISNS, USA) and a Language and Behavior Profiling for Coaching Practitioner.  You can follow Conrad on facebook!